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DevOps & Platform

Shipping should be the least dramatic part of the week.

Deployment frequency is not a vanity metric. It is the clearest available proxy for how much fear is in your system.

In short

JANNEX provides DevOps and platform engineering: CI/CD pipeline design, infrastructure as code, container and serverless platforms, environment provisioning, secrets management, observability, alerting, on-call practice and incident review.

The problem

The symptoms of a delivery problem

They are cultural before they are technical, but they always have a technical cause you can fix.

  • Releases batched into a monthly window because each one is risky
  • An environment that only resembles production in the parts nobody checks
  • Secrets in a repository, or in a message thread
  • Alerts that fire so often nobody reads them
  • Incident reviews that identify a person rather than a missing control
Approach

How we build delivery

Small changes, released often, observed properly, reversed quickly.

01

Reproducible environments

Defined in code and rebuilt from scratch routinely, so drift has nowhere to accumulate.

02

A pipeline with teeth

Build, test, security scan, deploy. Quality gates that fail the build rather than emailing a report.

03

Progressive delivery

Staged rollout with automated rollback on the signals that matter.

04

Observability before scale

Metrics, logs and traces correlated, with alerts tied to service-level objectives.

Capabilities

What this covers

01

Delivery

  • CI/CD pipeline design
  • Trunk-based workflow
  • Automated testing gates
  • Artifact and registry management
  • Progressive rollout and rollback
02

Platform

  • Infrastructure as code
  • Container orchestration
  • Environment provisioning
  • Secrets and configuration management
  • Internal developer tooling
03

Operate

  • Metrics, logs and distributed tracing
  • Service-level objectives and error budgets
  • Alert design and routing
  • On-call rotation and runbooks
  • Blameless incident review
Stack

Technology

The working set for this capability. Choices are made per engagement, against your constraints and your team's skills.

GitHub ActionsGitLab CITerraformDockerECS and FargateKubernetesHelmOpenTelemetryPrometheusGrafanaCloudWatchVault and Secrets Manager
Use cases

Where it is typically applied

Patterns we see repeatedly, described generically. Your version will differ in the details, and the details are the work.

From monthly to on-demand releases

Pipeline, tests and rollback built so that deploying is a decision rather than an event.

Environments on request

Provisioned from code per branch, torn down automatically, with a cost ceiling.

Observability that answers questions

Traces linked to logs and metrics, so the first question in an incident is answerable in minutes.

An on-call rotation people can live with

Alerts tuned to user-visible symptoms, runbooks written, and noise removed deliberately.

Method

How the engagement runs

The same seven stages, scoped to the size of the problem.

01

Understand

We start with the constraint, not the feature list. What breaks today, who it affects, what it costs.

02

Define

A written scope with the trade-offs made explicit — what is in, what is deferred, what we will measure.

03

Design

Interfaces, data models and system boundaries designed together, because they constrain each other.

04

Build

Short cycles against a working environment. Reviewed code, tests where they earn their keep.

05

Launch

Staged rollout with monitoring in place before traffic, not after the first incident.

06

Learn

Instrumented usage read against the thing we said we would measure at Define.

07

Scale

Performance, cost and operations tuned once real load has told us where the pressure is.

FAQ

Questions we are asked

Do we need Kubernetes?

Most organisations do not. Managed containers or serverless carry far less operational weight for the same outcome. Kubernetes earns its cost at genuine scale, with real multi-tenancy, or where a platform team already exists.

Can you improve delivery without rebuilding everything?

Usually yes. Pipeline, environments, secrets handling and observability can be fixed around an existing application, and that is often where the fastest improvement is.

How do you measure improvement?

Deployment frequency, lead time from merge to production, change failure rate and time to restore. Measured before, so the after means something.

Next

Have something worth building?

Tell us the constraint you are working against. If we are not the right people for it, we will say so.

Or write to connect@jannex.in