01JANNEX service
Software & SaaS Services
Custom software, SaaS platforms, AI integration and business systems.
Replace disconnected tools with software built around the way your team works.
Explore serviceWe build what’s next. Then we make it work.
Software, automation, digital marketing and websites — engineered for practical business outcomes.
Introduction
The distance between a demo and a system.
Almost anything can be made to work once. The engineering is in what happens next: when the data is messy, when the load arrives, when someone asks where a number came from, and when the person who built it has moved on.
That distance is where JANNEX works. We take problems that are real and slightly too hard — an assistant that has to be right, an estate that costs more every month than the last, a field team whose reports are written from memory — and return systems that hold under use, under cost pressure and under audit.
Industry-agnostic by design. Technology-opinionated by habit: new tools earn their place by solving something the current ones cannot.
How we thinkFigures
Numbers we can actually stand behind.
07capabilities
Software & SaaS, robotic process automation, digital marketing and production-grade website development.
08solution accelerators
Packaged routes we have built before, with the sequencing already decided.
05controls before autonomy
Understand, decide, act, verify, learn — all five built before an agent writes.
Philosophy
Invent. Build. Scale.
Three words on our mark, and three genuinely different kinds of work. Most engagements are one of them — knowing which one you need is half the scoping.
Our services
Four focused services. Built around business outcomes.
JANNEX focuses on software and SaaS, robotic process automation, digital marketing, and production-grade website development. Choose the problem you need to solve — we will help define the right starting point.
02JANNEX service
Robotic Process Automation
Automation for repetitive data, document, reporting and system workflows.
Reduce manual work and move repeatable processes between the systems you already use.
Explore service03JANNEX service
Digital Marketing
SEO, paid media, social, content, conversion and lead nurture.
Turn visibility into measurable enquiries with marketing built around the customer journey.
Explore service04JANNEX service
Production-Grade Website Development
Business, corporate, e-commerce and catalogue websites built for performance.
Build a digital front door that is fast, search-ready, easy to manage and designed to convert.
Explore serviceUse cases
Four business problems, connected to the services we provide.
Start with the problem. The right service follows from the work that needs to change.
01Software & SaaS
Business process trapped in spreadsheets
Turn a fragmented workflow into a system with roles, history, validation and useful reporting.
Read the use case →02Automation
Repetitive work between people and systems
Map the process, automate repeatable steps and design exception handling around the cases that actually need judgement.
Read the use case →03Digital Marketing
Attention without enough qualified enquiries
Connect search, paid campaigns, content, landing pages and measurement around the enquiry you actually want.
Read the use case →04Website Development
A website that looks fine but does not perform
Make the site faster, clearer, search-ready and easier for the team to operate after launch.
Read the use case →Ecosystem
The technology we actually work with.
Not a logo wall. This is the working set — what we choose from, and what we are prepared to run in production and hand over to your team.
LLM APIsRetrieval-augmented generationVector searchHybrid retrievalTool and function callingModel Context ProtocolEvaluation harnessesOCR and document parsingSpeech interfaces
AWSLambdaECS and FargateAPI GatewayS3CloudFrontRDS and AuroraEventBridgeSQS and SNSTerraformCloudFormation
TypeScriptReactNext.jsViteTailwind CSSReact NativePlaywrightStorybook
Node.jsPythonRESTGraphQLOpenAPIMicroservicesEvent-driven architectureBackground workersWebSockets
PostgreSQLRedisAmazon RedshiftAmazon AthenadbtAirflowKafka and KinesisGreat ExpectationsMetabasePower BI
DockerKubernetesGitHub ActionsGitLab CIOpenTelemetryPrometheusGrafanaCloudWatchSecrets ManagerTrivy
Industries
Industry-agnostic, deliberately.
The engineering problems repeat across sectors; the domain rules do not. We learn yours rather than claiming we already have.
Financial Services
Systems where correctness, auditability and access control are the product, not a layer on top of it.
Healthcare
Sensitive data, strict access rules and integrations with systems that were not designed to be integrated with.
Retail
Inventory, pricing and fulfilment held consistent across channels that each believe they are the source of truth.
E-commerce
Catalogue, checkout and post-purchase operations, plus the automation that keeps support volume flat as orders grow.
Education
Content, cohorts, assessment and reporting — usually with a long tail of institutional process to model faithfully.
Manufacturing
Shop-floor data, planning systems and the offline-tolerant tools people actually use on the floor.
Logistics
Movement, exceptions and visibility. The value is almost always in how well the exceptions are handled.
Real Estate
Listings, documents and long transactions with many parties and a great deal of unstructured paperwork.
Insights
View all insights
Latest writing
Software & SaaSWhen should a business build custom software instead of buying SaaS?
A decision framework for deciding what should be bought, built or integrated.
AutomationWhich business processes should you automate first?
A practical way to score repetitive work before investing in automation.
Software & SaaSHow to build an AI chatbot that understands your business
Grounding, retrieval, evaluation and handoff for useful business chatbots.
Software & SaaSAI chatbots vs AI agents: what businesses actually need
How to choose between answering questions and completing tasks.
Digital MarketingSEO, paid search and content: how they work together
How organic visibility, paid acquisition and content can reinforce each other.
Website DevelopmentWhat makes a website production-grade?
The practical ingredients behind a website that stays fast, clear and useful after launch.
FAQ
What JANNEX is, in plain terms
What is JANNEX?
JANNEX is a technology company that builds intelligent products, software and systems. JANNEX focuses on software and SaaS, robotic process automation, digital marketing, and production-grade website development.
What does JANNEX build?
JANNEX builds custom software and SaaS platforms, integrates AI where useful, automates repeatable business processes, delivers digital marketing, and builds production-grade websites.
Who does JANNEX work with?
Startups building a first product, established companies modernising systems they already depend on, and enterprises adding engineering capacity or specialist AI and cloud work to an existing team. We work with organisations globally and remain industry-agnostic.
How does JANNEX work?
Seven stages: understand, define, design, build, launch, learn, scale. Scope and trade-offs are written down before engineering starts, delivery runs in short cycles against a working environment, and what we measure is agreed at the start rather than chosen after launch.
What services does JANNEX provide?
JANNEX provides four services: Software & SaaS Services, Robotic Process Automation, Digital Marketing, and Production-Grade Website Development.
Does JANNEX build AI chatbots and AI agents?
Yes. Chatbots are retrieval-based assistants grounded in your own knowledge, with citations and human handoff. Agents additionally take actions in systems, inside explicit permission boundaries with verification and full action traces.
Where is JANNEX based?
JANNEX operates from India and works with organisations internationally. Engagements run remotely by default, with on-site time where a project genuinely benefits from it.
Next
Have something worth building?
Tell us the constraint you are working against. If we are not the right people for it, we will say so.
Or write to connect@jannex.in